Arran Active Loyalty Rewards

Find out about our current loyalty scheme including the latest points level, an explanation of how it all works and the all-important terms and conditions in relation to it’s use. If you’re a local customer with a linked Appreciation and Loyalty Card, please go to the bottom section by clicking here to see your specific T&C’s

Customer Loyalty Scheme

Arran Active Loyalty Card - Terms and Conditions:

There are a small number of T&C’s relating to our loyalty scheme and whilst not exhaustive you’ll find some of the key aspects below. We reserve the right to change, cancel and withdraw this offer at anytime and without notice.

• In-Store: Present your Loyalty card at the till before making payment. If you forget your card let the team member know and they can add you manually. We will not retrospectively add any points it you fail to do this before making payment
• Online: You will see a points deduction on your receipt for any delivery fee's you have paid which will happen after payment has been taken. Points are not redeemable against any form of delivery or service charge.
• There is no cash value for the benefit and points provided under this scheme
• Certain products may be excluded from the loyalty scheme. Please ask in store or contact us for information
• This promotion and or scheme may be withdrawn and terminated at any time, for any reason and without notice. You will not be entitled to any points equivalent in such an event; there is no cash value to points
• Lost, stolen or damaged cards will not be replaced
• Your loyalty card cannot be exchanged for cash or vouchers
• Lost loyalty gift vouchers once issued cannot be replaced if lost - look after these vouchers when issued. No cash alternative is offered.
• You agree to opt-in to our marketing; this is a condition of this benefit being offered. You have the right to opt-out at any time but any benefit will be revoked
• Arran Active ltd reserve the right to refuse this benefit or the redeeming or points for any reason without explanation
• This benefit applies to personal purchases only – account and B2B purchases do not attract any of these benefits and should be placed with your normal store contact
• Transactions are monitored to ensure compliance with these terms and conditions – any breach of these conditions will result in the benefit being revoked
• All queries should be forwarded to: enquiries@arranactive.co.uk

  Arran Active Appreciation and Loyalty Card - Terms and Conditions:

  We offer exclusive discounts and benefits to selected charities and organisations each year. If you’re eligible for this benefit you’ll find sign-up instructions on your current joining poster. Please contact your manager or organisational lead for details. Like all of our customers you’ll also gain loyalty points which convert into vouchers at certain thresholds automatically.

  From January 2023 discount will only be given to holders of an authorised Loyalty Card.

  The following T&C's apply in addition to those listed above under Arran Active Loyalty Card - Terms and Conditions

  
  
  • In-Store: Present your Loyalty card at the till before making payment and inform the team member that your card includes a discount
  • Online: Discount is automatically applied to your registered email address. Discount is not applied to postage or service charges.
  • Discount and or benefit is provided to you as an individual and must not be shared with others
  • You may use your discount to buys gifts for others but not in return for payment
  • Payment must be made using a card in the same name as the loyalty card holder
  • There is no cash value for the discount or benefit provided
  • Certain products are excluded from this offer including Alcohol, local charity products, gift vouchers, sale and a number of other items. We may change, update or remove these products without notice. If shopping online ensure you do not add these items to your online basket; if any transaction contains excluded products your online purchase will be declined and we will contact you to re-place your order minus these items. This forms part of our contract of services to you.
  • Sale items are excluded in this promotion - some exclusions apply
  • This discount cannot be used in conjunction with any other discount, promotion or offer
  • This promotion may be withdrawn at any time, for any reason and without notice
  • You agree to opt-in to our marketing; this is a condition of this benefit being offered. You have the right to opt-out at any time but your discount or benefit will be revoked
  • Arran Active ltd reserve the right to refuse discount and or benefit for any reason without explanation
  • This benefit applies to personal purchases only – account and B2B purchases do not attract any of these benefits and should be placed with your normal store contact
  • Transactions are monitored to ensure compliance with these terms and conditions – any breach of these conditions will result in the benefit being revoked for the individual and or the whole organisation to which the benefit has been provided
  • All queries should be forwarded to: enquiries@arranactive.co.uk

  Register your loyalty card

  Your name Your email address Loyalty Card Number

  Send